ABOUT YOUR ORDER

  • All limited edition fine art prints are made to order in a professional printing lab in Los Angeles. Allow 2 to 3 weeks for production of custom print orders before shipping date. Each fine art print is sold unframed, in safe and secured packaging, with free shipping within the USA. 

 

  • The sales tax collected is dependent on your purchase location and adjusted accordingly upon checkout.

 

  • All fine art prints are detailed with artist signature, serial number, year stamp and title. All fine art prints are produced with half an inch of white canvas around the edges for framing. Each artwork includes the certificate of authenticity.  

 

  • The colors and brightness of your print might look different to what you see on your screen. 

REFUNDS AND EXCHANGES

  • We guarantee 100% quality and satisfaction of our fine art pieces. Before the artwork is shipped, we subject each fine art piece to a thorough multi check system to guarantee the final product. 

 

  • All made to order prints are nonrefundable.

 

  • If packaging has been damaged during shipping, please contact us immediately. We encourage you to video record unpacking of the print.   

 

  • If the artwork has been damaged during shipping, please contact Dmitry Dolzhanskiy Photography at info@dmitryd.com immediately after receiving your shipment, no later than 3 days after receiving the item. 

 

  • We are not responsible for any damage caused by mishandling of the printed artwork during unpacking or framing process. 

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